Cisco Certified Support Technician: Networking

Gain a comprehensive understanding of computer networking in this certified, online course.

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Course details

Course duration:

10 weeks

Assessment & awards:

Cisco Certified Support Technician: Networking

Method of Study

Online, part-time 

Register for Course

New users will need to create a free account and fill in a short form on FETCH, Ireland's Further Education and Training Hub.

This course operates on a fixed intake basis, with the course beginning on specific dates throughout the year. 

This course will open for enrolment on 23/09/2024 and will remain open until the course begins on 07/10/2024.

Course Description

This course is designed to delve into the essential concepts, standards, and practices of networking, exploring topics ranging from IP addressing and subnetting to infrastructure design, troubleshooting, and security. By the end of the course, learners will not only have a comprehensive understanding of networking fundamentals but also the practical skills and techniques necessary to diagnose and resolve networking issues, design and implement network infrastructure, and secure network environments against potential threats.

Upon completion of this course you will be able to:

  • Understand key networking standards and protocols such as TCP/IP, OSI model, Ethernet, and DNS.
  • Explain the role and function of networking devices including routers, switches, hubs, and access points.
  • Demonstrate proficiency in IP addressing, including IPv4 and IPv6 addressing schemes.
  • Calculate subnet masks, network addresses, and host ranges for given IP address ranges.
  • Understand various network media types including twisted pair, fibre optic, and wireless transmission media.
  • Design and implement basic network infrastructure, including LANs, WANs, and WLANs.
  • Configure and manage network devices such as routers, switches, firewalls, and access points.
  • Troubleshoot common issues related to network infrastructure configuration and connectivity.
  • Understand fundamental principles of network security, including authentication, encryption, and access control.


How it Works

Who can take this course?

This course is available to all adults over the age of 18 resident in the Republic of Ireland.

How do I sign up?

You can sign up for this course by visiting FETCH, Irelands Further Education and Training Hub. You will have to register for an account before you can begin the course.

Who is the provider for this course?

The provider for this course is Cenit College, and your learning will be delivered through the eCollege online learning environment. When you complete your application you will receive an email with your access details, and when you log into the platform you will see details of how to contact your course tutor. You can contact your course tutor at any time, or reach out to Cenit College directly at 

Does the course have prerequisites? 

In order to excel in this course, it is recommended that you have prior experience in ICT and in particular, networking. If you need to acquire this experience first, you can sign up for one of the following courses on eCollege:

Does this course have tutor support?

Yes, this course is supported by an online tutor who you will have access to during the course.

What is the exam like on this course?

This exam for this course is fully online and is proctored. The exam duration is 50 minutes with 35-50 questions. 

Do I need specific hardware or software?

You will require access to a PC or laptop running a supported version of Microsoft Windows (the most recent version is Windows 11) or MacOS (the most recent version is Sonoma).

The tutor may advise the downloading and installing of additional free or open-source applications throughout the course.