Professional Skills 101

Learn the essential skills needed to succeed in a professional work environment.

A man sits next to a woman with this hand on his chin as he thinks.

Course details

Course duration:

4 hours (4 weeks course access)

Assessment & awards:

Upon completion of this course you will receive a Certificate of Completion.

Method of Study

Online, part-time 

Register for Course

New users will need to create a free account and fill in a short form on FETCH, Ireland's Further Education and Training Hub.

This course accepts continuous enrolments, so once registered, you can begin learning immediately.

Course Description

This course is designed to equip learners with the essential skills needed to succeed in a professional work environment. This comprehensive course will provide you with a solid foundation in key professional skills that are highly valued by employers. Through a combination of theoretical knowledge and practical application, you will develop the ability to communicate effectively, solve problems efficiently, and demonstrate professionalism in the workplace.

This is a short course with approximately four hours of learning content. You will have access to the course for four weeks so that you can complete it at your own pace.

Upon completion of this course you will be able to:

  • Understand the key elements of workplace professionalism
  • Develop strategies for building better relationships with both your boss and co-workers
  • Implement successful problem-solving strategies and identify, analyse and resolve issues
  • Create and deliver impactful business presentations
  • Understand the principles of critical thinking
  • Analyse information objectively and evaluate arguments to make reasoned decisions

How it Works

Who can take this course?

This course is available to all adults over the age of 18 resident in the Republic of Ireland.

How do I sign up?

You can sign up for this course by visiting FETCH, Irelands Further Education and Training Hub. You will have to register for an account before you can begin the course.

How long does the course last?

This course has four hours of course content. You have 4 weeks in which to complete this course at your own pace.

Who is the provider for this course?

The provider for this course is Knowledge Train, and your learning will be delivered through the eCollege online learning environment. When you complete your application you will receive an email with your access details. If you need to get in touch with the provider of this course, you can reach out to Knowledge Train directly at 

Does the course have prerequisites? 

This course has no prior knowledge requirements and is suitable for anyone interested in enhancing their professional skills and excelling in the workplace.

Does this course have tutor support?

No, this course is entirely self-directed though technical support is available should you require it.

What is the exam like on this course?

This course does not have a formal exam at the end of the course, however you will be provided with a Certificate of Completion upon your successful completion of all course content.

Do I need specific hardware or software?

You will require access to a PC or laptop running a supported version of Microsoft Windows (the most recent version is Windows 11) or MacOS (the most recent version is Sonoma).

No specific software is required for this course.