Office 2016 and 2019 – Please note that there are two versions of this course, 2016 and 2019.

This is an expert level course, please review the pre-requisites before you enrol.

If you already have a confident grasp of the basics of Microsoft Word, this online course will empower you to explore the program’s deeper functionality. While studying to become a Word Expert, you will learn to create and manage documents for a wide variety of professional situations. You will gain a deeper insight into enhancing productivity by delivering dynamic, specialised documents and projects.

You’ll have the confidence to craft business plans, research papers, books, brochures or bulk mailing campaigns that transform your immediate business environment.

You will learn to use the principle Word features to:

  • Manage document options and settings
  • Use advanced editing and formatting features
  • Create custom document elements
  • Use advanced Word features

What’s Included

  • All course content

  • Practice exercises and quizzes

  • A practice exam

  • A certification exam voucher

Course Handbook

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Course Topics – 2019

Course Topics – 2016

Prerequisites & Requirements

The following course is a mandatory prerequisite:

  • Word Core
If you want to progress beyond basic word processing and open up Microsoft Word’s dynamic editing, publishing and collaborative components, this course will offer a rewarding challenge.
  • All students should have access to a PC or laptop running a supported version of Windows (e.g Windows 10).
  • Mac operating system devices can not be used for this course.
  • Apple/Android devices (Smart Phone/Tablets) are not supported and cannot be used for this course.
  • A broadband connection is essential to stream video content.
You require a web browser to view course content and access web platforms. Microsoft Word requires an Office 365 licence, provided for the duration of the course.


While computer literacy is essential for virtually all modern office jobs, a Microsoft Office Specialist Word Expert certificate will demonstrate an extra level of dedication and ambition to potential employers, or ensure you increase productivity in your current office role.


As an officially accredited Word Expert, you may wish to expand on your Microsoft Office 365 proficiency by exploring other applications in the suite. All Office 365 applications are integrated seamlessly, so all learning is complementary. You can enrol in the following recommended courses through eCollege:

  • Microsoft Excel
  • Microsoft Excel Expert
  • Microsoft PowerPoint
  • Microsoft Access

Course Code: NC 12397 – Microsoft Word Expert 2019

Course Code: NC 11652 – Microsoft Word Expert 2016

There are multiple ways to apply for this course, please check out the different options below.

FETCH is the further education and training course finder. To apply for this course use the button below.

If you are currently unemployed, you will find the contact details for your local Intreo office by using the button below. An Intreo officer will be able to guide you through your application.

Skills to Advance is the further education and training initiative for people in employment.

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