Office 2016 and 2019 – Please note that there are two versions of this course, 2016 and 2019.

Microsoft Word is one of the most widely recognised computer programs in history, with over 1.2 billion current users worldwide. However, Word’s ubiquity means its deeper functionality is often overlooked. This online course will help you to progress beyond the simple tasks of typing and saving documents, and unlock Word’s editing and graphical functionality. A command of the industry standard graphical word processor is the most fundamental technical proficiency demanded of office workers worldwide.

You will learn to use the principle Word features to:

  • Create and manage documents
  • Format text, paragraphs and sections
  • Create tables and lists
  • Create and manage references
  • Insert and format graphical elements

What’s Included

  • All course content

  • Practice exercises and quizzes

  • A practice exam

  • A certification exam voucher

Course Handbook

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Course Topics – 2019

Course Topics – 2016

Prerequisites & Requirements

Students must have previous IT knowledge as the MOS Core courses are intermediate courses. This is not a beginners course.

Learners should have the ICDL course completed.

If you have an interest in writing professional documents and harnessing the advanced functionality of the world’s most useful word processor, this course is for you.
  • All students should have access to a PC or laptop running a supported version of Windows (e.g Windows 10).
  • Mac operating system devices can not be used for this course.
  • Apple/Android devices (Smart Phone/Tablets) are not supported and cannot be used for this course.
  • A broadband connection is essential to stream video content.
You require a web browser to view course content and access web platforms. Microsoft Word requires an Office 365 licence, provided for the duration of the course.


You will earn an official Microsoft Office Specialist certification upon completion, which demonstrates a proficiency in Word beyond basic word processing tasks. This accreditation will be an asset when applying for virtually any modern office job.


All other Microsoft Office 365 programs seamlessly integrate with Word, so it’s possible to incrementally build on your expertise by studying the whole suite of applications. The following recommended courses are also provided by eCollege:

  • Microsoft Word Expert
  • Microsoft Excel
  • Microsoft Excel Expert
  • Microsoft PowerPoint
  • Microsoft Access

Course Code: NC 12377 – Microsoft Word 2019

Course Code: NC 09733 – Microsoft Word 2019

There are multiple ways to apply for this course, please check out the different options below.

FETCH is the further education and training course finder. To apply for this course use the button below.

If you are currently unemployed, you will find the contact details for your local Intreo office by using the button below. An Intreo officer will be able to guide you through your application.

Skills to Advance is the further education and training initiative for people in employment.

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