This course is free for job-seekers, please sign up at your local Department of Social Protection or Intreo office. (Click here to find your local office.)

Please quote course code: 08529

This online course will provide you with the skills, knowledge and competencies you need to install and configure PC operating systems, as well as configuring common features (such as network connectivity and email) for Android and Apple iOS mobile operating systems. It will teach you the skills necessary to take the CompTIA A+ 220-901 and CompTIA A+ 220-902 exams.

Successful participants could pursue a career supporting desktop PC users in job roles such as support engineer, maintenance engineer, desktop engineer, IT administrator or PC support analyst.

This course can also prepare you for similar technical support qualifications and act as groundwork for more advanced training, such as CompTIA Network +, Server +, Cisco-certified network associate (CCNA), Microsoft-certified technology specialist (MCTS), Microsoft-certified IT professional (MCITP) and Microsoft-certified solutions expert (MCSE).

The course will examine the following topics:

  • Security – Support and secure access to data by using authentication, access control and encryption for an organisation
  • Networking – Apply core concepts and protocols such as IPv4, IPv6, DHCP and subnet mask to set up and support wired and wireless networks
  • Operating systems – Work with mobile, server and traditional operating systems from Android and iOS to Windows and Linux
  • IT operations – Use the basics of virtualization, cloud computing, desktop imaging and deployment to support today’s IT infrastructures
  • Troubleshooting –  Follow and use decision trees for diagnosing, resolving and documenting common hardware and software issues across a variety of devices
  • Technical support – Apply principles of customer service to help resolve IT issues

During the course, you will receive:

  • All course content
  • Practice exercises and quizzes
  • A practice exam
  • A certification exam voucher (repeat exam(s), if applicable, are not included – job-seekers can repeat the exam once without charge)

The test centres may charge an administration fee. This is not covered in the course price – job-seekers do not have to pay this fee. 

Exam(s): CompTIA A + 220-901 and 220-902

Certification retirement date: 2019

Recommended duration: 16 weeks

Cost: €700 (free for job-seekers)

Fee paying information: Click here

Prerequisites: None

Recommended prerequisite: You should be computer literate, a logical thinker, a problem solver and have an eye for detail. Microsoft Technology Associate Networking (98-366)

Suggested progression courses: CompTIA Network+ N10-006 - 19NCompTIA Security+ SY0-401 - N59

This course is free for job-seekers. Sign up at your local Department of Social Protection or Intreo office. (Click here to find your local office.)

Please quote course code: NC 09665

This online course covers the most important foundational principles for securing a network and managing risk. Access control, identity management and cryptography are examined, as well as the selection of appropriate mitigation and deterrent techniques to address network attacks and vulnerabilities. Security concerns associated with cloud computing, BYOD (bring your own device) and SCADA (supervisory control and data acquisition) are also addressed.

Click here for full details on the CompTIA Security+ course.

During the course, you will receive:

  • All course content
  • Practice exercises and quizzes
  • A practice exam
  • A certification exam voucher 

ExamCompTIA Security+ SY0-501

Certification launch date:  October 4, 2017

Certification retirement date: Usually three years after launch 

Recommended duration: 16 weeks

Cost: €800 (free for job-seekers)

Fee-paying information: Click here

Prerequisites: CompTIA A+ 900 Series - 08529CompTIA Network+ N10-006 - 19N

Suggested progression courses:  CCNA Routing and Switching Certification, MCSA: Windows Server 2012 - N29

This course is free for job-seekers, please sign up at your local Department of Social Protection or INTREO office. (Click here to find your local office.)

Please quote course code: NC 09850

This online course will provide you with the knowledge and skills required to troubleshoot, configure and manage common network wireless and wired devices; establish basic network design and connectivity; understand and maintain network documentation; identify network limitations and weaknesses, and implement network security, standards and protocols.

You will also get a basic understanding of emerging technologies, including unified communications, and mobile, cloud and virtualisation technologies.

Before enrolling on this course, you should have:

  • CompTIA A+ certification or equivalent knowledge
  • At least nine to 12 months of work experience in IT networking

The course will teach you how to:

  • Establish basic network design and connectivity
  • Understand and maintain network documentation
  • Identify network limitations and weaknesses
  • Implement network security, standards and protocols

On successful completion, you will achieve the CompTIA Network+ N10-007 certification.

During the course, you will receive:

  • All course content
  • Practice exercises and quizzes
  • A practice exam
  • A certification exam voucher (repeat exam(s), if applicable, are not included – job-seekers can repeat the exam once without charge)

Exam: CompTIA Network+ N10-007 

Certification launch date: March 2018

Certification retirement date: Usually three years after launch

Recommended duration: 14 weeks

Cost: €800 (free for job-seekers)

Fee-paying information: Click here

Prerequisites: CompTIA A+ 900 Series - 08529

Recommended prerequisite: You should be computer literate, a logical thinker, a problem solver and have an eye for detail. Microsoft Technology Associate Networking (98-366)

Suggested progression courses: CompTIA Security+ SY0-501 - N59, CCNA Routing and Switching Certification